A new chapter for Brilliant Care. We are now a Public Benefit Corporation. Learn what this means
Brilliant Care supports provider groups with care management services designed to complement existing practice teams and patient workflows.
For provider groups, Brilliant Care extends your excellent in-clinic care beyond the exam room to maintain results in between visits, without creating extra work or cost for your practice.
While your physicians and team do an exceptional job during appointments, many factors outside the clinic impact patient health. Patients might forget instructions, miss follow-ups, or face barriers at home. We give those patients a lifeline between visits. By improving access – via frequent nurse touchpoints and 7 days a week availability – we keep patients on track.The result is that your patients have continuity of care, and issues that arise between appointments can be managed proactively. As a provider, you’ll notice fewer urgent calls out of the blue, because we’re already addressing things.
Every practice has a subset of high-risk patients (complex chronic diseases, frequent hospitalizations). Those are the ones that stray from the care regimen once home. We focus on them intensively. Through our Chronic Disease Management, we often achieve improvements like better blood pressure control, lower A1c, weight loss, etc., which will become evident the next time they visit you. You’ll tangibly see your patient population’s health metrics improve and fewer emergencies or complications. Essentially, we help you deliver results you can’t achieve with office visits alone.
When patients receive high-touch care, they tend to be more satisfied and loyal to the practice. They know you (with our help) are checking on them and truly caring about their well-being. This can set your practice apart, improving retention of patients and even attracting new ones via reputation (especially if you market that you offer these advanced care programs).
Many groups want to implement clinical pop health management programs or patient follow-up calls, but they simply don’t have enough staff or time – and hiring is expensive. That’s where we come in as a cost-effective alternative. We handle the outreach and monitoring without adding to your bottom line or workload. acting as part of your team, so your in-house staff can focus on daily clinic operations. We do this without putting the onus on your existing team. There’s also no need to become an expert in Medicare billing for new services – we’ve got that covered too. Learn more about our virtual office services.
Since we manage programs turnkey without out-of-pocket costs, we help with effectively adding revenue without adding workload.If you’re in value-based arrangements (like shared savings or risk contracts), the improved outcomes and lower utilization we drive will improve your performance and bonuses. For example, by preventing hospitalizations, you save on costs that might come out of capitated budgets or affect shared savings calculations.
We work as a seamless extension of your care team.To the patient, it often feels like it’s just additional services from your practice. We introduce ourselves as calling on behalf of Dr. X’s office, for example. This integration is important – it builds trust and ensures patients follow our guidance because it’s connected to their trusted provider. Meanwhile, we implement using proven methodologies so you see results without trial-and-error. Learn more about chronic care management.
Provider groups who partner with Brilliant Care often say they can breathe easier. As one group put it: “While our patients are in the clinic, we shine. Once they go home, things change… With Brilliant Care, our patients are more accountable and compliant with ongoing high-touch care that isn’t adding any burden to our staff .” That captures it well – we make sure your care shines at home too, and we do it in a turnkey way that doesn’t drain your resources.