Our Remote Patient Monitoring (RPM) service brings cutting-edge technology together with high-touch care. RPM involves using connected devices to track patients’ health data outside the clinic – for example, monitoring blood pressure, blood glucose, heart rate, oxygen saturation, weight, and more – and reviewing that data regularly to guide care. Brilliant Care’s RPM platform seamlessly integrates these data streams into our care management process, enabling early intervention and personalized coaching based on real numbers.
RPM can be transformative for patients managing chronic conditions at home. It’s been said that telehealth and RPM significantly improve patient outcomes, access, and satisfaction in chronic disease management (especially diabetes). Here’s how our RPM program works and benefits your patients and practice:
We provide patients with user-friendly, connected devices for monitoring their health. Devices might include cellular-enabled blood pressure cuffs, glucometers, pulse oximeters, scales, or others depending on the patient’s condition. There’s no complicated setup – devices come preconfigured and ready to use. For example, our RPM blood pressure cuffs automatically transmit readings to our system with no action needed from the patient beyond applying the cuff.
Patients take their readings at home as instructed Under Medicare guidelines, RPM typically involves collecting at least 16 days of data per month, but we often exceed that for closer tracking. The data flows electronically to our secure platform, in real time.
Our nursing team monitors incoming data. We set personalized thresholds and alerts – for instance, if a hypertensive patient’s BP goes above a certain level, or a heart failure patient’s weight increases overnight, our team is immediately notified. Customizable alerts and multi-condition monitoring, ensure nothing slips through the cracks. This allows us to intervene quickly: maybe a phone call to the patient to recheck a high reading, a medication adjustment in coordination with the provider, or even guidance to seek immediate care if readings are critically high.
All RPM data is documented and can integrate directly into the patient’s electronic health record for the provider to review. With EHR-integration, readings are pushed into the patient’s chart, so your practice has full visibility. This integration means RPM doesn’t create extra paperwork – it automates data flow and makes sure the care team is on the same page.
Our nurses don’t just passively watch the data; they actively engage with patients. We discuss vitals during our check-in calls – “Your blood pressure has been stable this week, great job sticking to the low-salt diet!” or “We noticed your glucose has been running high; let’s talk about why.” This closes the feedback loop and empowers patients to adjust behaviors in response to their data.
RPM has a strong evidence base for improving outcomes. Studies show, for example, that home blood pressure telemonitoring leads to better BP control compared to usual care. Similarly, remote monitoring of glucose in diabetes has been linked to improved A1c control. By catching issues early, RPM can prevent complications – if a heart failure patient’s weight is up 3 pounds in two days, we can adjust diuretics immediately rather than waiting for them to present with full edema in the ER.
Patients often feel more engaged and proactive when they can see their own health data and understand the impact of their daily choices. RPM turns abstract goals (“lower your BP”) into tangible daily measurements that patients can improve. It’s motivating to see progress charts and know someone is looking out for you daily. Patients also appreciate the convenience: quality care without having to travel – they can get feedback and care adjustments from home.
We act as a bridge For eligible patients, we handle the billing for RPM under the proper CPT codes (e.g., 99453 device setup, 99454 monthly monitoring, 99457/99458 care management). Our billing experts ensure all requirements are met and documented. This means practices can accurately bill for this advanced level of care, with minimal effort.
Our mission is encapsulated by the idea that better access leads to better outcomes, and better outcomes mean everything to patients, providers, and payers alike. Every member of Brilliant Care wakes up each day motivated to carry out this mission and make healthcare more connected and effective.
In summary, Brilliant Care’s RPM service is about staying connected with your patients’ health in between visits. We provide the technology and the human touch to make remote monitoring successful and stress-free. The payoff is significant: fewer surprises, more controlled chronic conditions, and an overall improvement in patient health trajectory. By incorporating RPM into your practice, you’ll be leveraging one of the most powerful tools of modern telehealth – one that augments clinical decision-making and keeps patients out of the hospital by addressing problems before they escalate enabling early intervention and personalized coaching based on real numbers.