We can equip willing residents (with appropriate consent) with RPM devices – like blood pressure cuffs, glucometers, weighing scales or pulse oximeters – to keep an eye on their vitals and status daily. For example, if a resident has congestive heart failure, a sudden weight gain can signal fluid buildup – our remote scale will catch that and our nurse will intervene (calling the resident, coordinating with their doctor to adjust meds) before it becomes an acute crisis. As one study noted, home telemonitoring for blood pressure leads to better control versus usual care, which for seniors can prevent strokes or heart failure exacerbations. This approach helps seniors maintain stability.

Not all senior living facilities have nurses on-site. We act as a virtual nursing line that staff or residents can contact when a health question or minor issue arises. Suppose a resident in assisted living feels a bit short of breath– instead of immediately dialing 911, the staff can call our nurse line. Our nurse can assess remotely: maybe check their pulse ox if available, go through symptoms, and advise. It could be as simple as anxiety, or maybe an inhaler issue – we might resolve it or determine if it truly needs ER. This kind of triage can prevent unnecessary hospital transfers and give peace of mind. Many senior living communities lack that expertise at fingertips; we provide it.

Senior living facilities want to avoid the disruption of sending residents out if possible (hospitalizations can lead to rapid functional declines in the elderly). Our involvement significantly helps with that goal by catching early warning signs. If a resident’s blood sugar is creeping up, we’ll address it before they end up in diabetic crisis. If a resident starts getting more forgetful and missing meds, we notice and can coordinate solutions (maybe with family or doctor) before it results in a fall or worse. Data shows that proactive monitoring and care coordination can reduce emergency visits – exactly the outcome we deliver, which is extremely valued in senior living contexts.

We aren’t replacing any medical personnel the facility has; we supplement them. For ALFs with nursing, we work hand in hand – they might do the hands-on checks (like take a BP if our system flags something) and we provide guidance. For independent living (with maybe just a wellness director), we essentially become their remote wellness partner. We keep the facility management in the loop on general trends or urgent matters if needed. By being involved, we also free facility staff from some burdens. For instance, their staff might spend time on phone coordinating doctor appointments – we handle a lot of that. We can schedule appointments, manage prior authorizations, and follow up on behalf of residents, saving the facility staff and families a lot of legwork.

Ultimately, with our support, residents likely experience better health. They can stay longer and more safely in the senior living environment without needing higher level of care. For example, by preventing a serious event, we may extend the time a resident can remain in assisted living before needing a nursing home. That’s beneficial to the resident, the facility (who retains them as a client), and payers alike. Also, we help ensure residents get preventive care – e.g., we’ll encourage and help arrange their flu shots, AWVs, etc., which keep them healthier and align with any facility population health initiatives.