Chronic Disease Management (CDM)

Brilliant Care’s Chronic Disease Management program provides nurse-led, remote care coordination for patients with hypertension, diabetes, CHF, CKD, COPD, and more. Our team works daily with these patients to reinforce care plans, monitor symptoms and vital signs, and promote healthy behaviors. The goal is simple: keep chronic conditions under control and prevent complications or hospitalizations.

Even with excellent in-office care, many groups find a significant number of patients with uncontrolled blood pressure or blood sugar between visits. The challenge is changing patient behavior at home. That’s where we come in. Our nurses serve as an extension of your practice, providing regular check-ins, medication reminders, diet and exercise coaching, and early issue detection. We give patients what they need most: access - to a knowledgeable professional who can answer questions and guide them in real time.

This high-touch approach gets results. Studies have shown that remote care management can significantly improve chronic disease outcomes. In our own experience, we’ve seen substantial clinical improvements. In fact, our programs have produced measurable reductions in both blood pressure and A1c levels among enrolled patients. In one specialized program for diabetes, patients’ average A1c dropped from 10.81% to 8.14% after enrollment in a comprehensive remote care initiative delivering a reduction in A1c of 2.56, illustrating the potential for life-changing impact.

Brilliant Care’s Chronic Disease Management is nurse-led and tech-enabled. We leverage daily remote vital monitoring when appropriate – e.g. blood pressure cuffs, glucose, monitors, weighing scale or pulse oximeters that transmit readings. Our nurses track trends and intervene at the first sign of concern. We focus on medication adherence and lifestyle: ensuring patients take their medications properly and understand their diets, exercise, and other recommendations. It’s a true partnership with the patient, one that builds trust and accountability over time.

From a practice standpoint, this service is turnkey. There are no additional workloads for your staff – we handle enrollment, patient monitoring, patient care coordination, documentation, and even billing support. There’s also no out-of-pocket cost to your practice; our model leverages reimbursable programs and is structured so that providers incur no financial risk. You get the benefit of improved patient outcomes, without hiring additional staff or stretching your team thinner.

Our Remote Patient Monitoring (RPM) service brings cutting-edge technology together with high-touch care. RPM involves using connected devices to track patients’ health data outside the clinic – for example, monitoring blood pressure, blood glucose, heart rate, oxygen saturation, weight, and more – and reviewing that data regularly to guide care.

Brilliant Care’s Chronic Disease Management program provides nurse-led, remote care coordination for patients with hypertension, diabetes, CHF, CKD, COPD, and more.

Brilliant Care’s Chronic Disease Management program provides nurse-led, remote care coordination for patients with hypertension, diabetes, CHF, CKD, COPD, and more.

Key Features of Our Chronic Disease Management solution:

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Personalized Care Plans

Each patient gets a tailored care plan addressing their specific conditions and risk factors. We emphasize self-management goals and preventive actions.

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Daily/Weekly Check-ins

Depending on patient risk level, our nurses reach out at appropriate intervals. High-risk patients might get more frequent monitoring and coaching; moderate risk may get slightly lesser touches but everyone is monitored daily with minimum once a month nurse call.

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365 Nurse Access

Patients can reach a nurse 365 days a year, which provides peace of mind and rapid response if issues arise (this 7 days a week access is known to give patients confidence and can be life-saving in urgent situations).

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Care Coordination

We coordinate with your practice for any needed escalations. If a patient has alarming readings or symptoms, we’ll notify the provider and facilitate prompt follow-up (potentially avoiding an ER visit by addressing it quickly).

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Outcome Tracking

We track metrics like blood pressure readings, A1c values, weight trends, quality gaps, medication refill rates, etc. Our program’s success is measured by concrete outcomes – and we share these results with you regularly. Expect to see improvements such as better medication adherence, fewer ED visits, and higher patient satisfaction, consistent with industry findings for telehealth programs.

By extending care into patients’ homes, we help you transform chronic disease from a crisis-driven cycle to a managed condition. Patients become more engaged in their health, armed with knowledge and supported by our team. The end result: healthier patients, happier providers, and a lower total cost of care. With Brilliant Care’s Chronic Disease Management, you truly get to take a proactive approach to population health.

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