Brilliant Care | Our People

Every Successful Mission Requires an Exceptional Team.

Every successful mission requires an exceptional team. Our people are the heart of Brilliant Care. We have spent years building a world-class team of healthcare professionals who are passionate about helping people. From experienced registered nurses and care coordinators to skilled operations staff, each team member is carefully selected for their expertise, empathy, and commitment to excellence.

Our clinical team consists of highly trained nurses and care managers who specialize in chronic disease management and patient engagement. These are the voices on the other end of the phone call, guiding patients through managing their conditions day by day. We empower our nurses to work at the top of their licenses, delivering education, monitoring vital signs remotely, and intervening early when issues arise. Patients consistently praise our nurses for their compassion and responsiveness – many say our team feels like an extension of their physician’s office.

Our care coordinators act as health coaches focused on preventive care and addressing social needs. They help patients schedule follow-up appointments and ensure care plans are being followed. This holistic approach acknowledges that health outcomes are influenced by many factors, not just clinical ones.

We firmly believe that our selection process finds “A-Game” talent who are not only top performers but also share our vision of making a difference. By placing each person in the role where they can have the most impact, we ensure our clients and patients are always interacting with dedicated professionals who give their best.

When you partner with Brilliant Care, you’re not just getting a service – you’re gaining a team of passionate individuals devoted to your success and your patients’ health. Our people truly are our greatest asset, and together, we are making our mission a healthcare mainstay.

Leadership

Brilliant Care’s leadership team brings together experienced healthcare innovators committed to changing care delivery for the better. Our leaders have decades of combined experience across population health management, nursing leadership, primary care, and healthcare technology. They have led large care teams, managed successful clinical programs, and understand the challenges providers face in today’s environment.

Founders

Our founders were early providers in concierge medicine who “significantly helped improve engagement, satisfaction and outcomes” for patients under their care. However, they envisioned reaching beyond the concierge model to impact broader populations. Their hands-on experience with high-touch care models and value-based care inspired the creation of Brilliant Care’s nurse-led approach.

Clinical Leadership

Our clinical leaders include seasoned clinicians who guide our care protocols and quality standards. They ensure our services integrate with physicians’ workflows and meet the highest standards of patient care. Under their guidance, we’ve built programs that improve outcomes without distracting physicians or staff from day-to-day activities – a delicate balance that our clinical leadership has mastered.

Operations & Technology Leadership

We are also led by experts in healthcare operations, data analytics, and health IT. They oversee the implementation of our technology-enabled services and maintain our seamless EHR integrations. This team’s focus on efficiency and innovation means our partners benefit from cutting-edge remote monitoring tools and data-driven insights without any administrative headaches.

Advisors

In addition to our core team, Brilliant Care benefits from advisors and partners across the healthcare industry – including thought leaders in population health, former health system executives, and experienced care managers. They help keep our strategy aligned with emerging needs and ensure we remain at the forefront of best practices.

What unites our leadership team is a shared dedication to improving patient access and outcomes. They are hands-on and purpose-driven, often engaging directly with clients to understand their needs and tailor solutions. Perhaps most importantly, they foster a culture at Brilliant Care that is nimble, responsive, and relentlessly focused on making a positive impact on patients’ lives.

Under this leadership, Brilliant Care has grown into a trusted partner for health systems, clinics, and health plans, all while staying true to our founding vision. Our leaders continue to steer the company towards new innovations and expanded services – always guided by the belief that better access to care means better outcomes for all.